Shipping information
Aitsulab offers free delivery across West Malaysia, with free delivery and installation in the Klang Valley. We also ship to East Malaysia and internationally. Our delivery partner is Hantargo Express.
Order Processing
- Orders are processed within 1 working day.
- We ship Monday to Friday. Orders placed on Saturday or Sunday will be shipped on Monday.
Klang Valley
- FREE delivery and installation for all chair orders in the Klang Valley.
- Same-day delivery can be arranged for urgent orders. We cover up to RM30 of the same-day delivery fee; any amount above that is paid by the customer. Please WhatsApp our team to arrange.
West Malaysia
- FREE delivery to all addresses in West Malaysia (same-day delivery not available outside the Klang Valley).
East Malaysia (Sabah, Sarawak & Labuan)
- Freight shipping: RM240 per item, arrives in 7–10 working days.
- Sea shipping: RM68 per item, arrives in 20–28 days. Available through our Shopee store.
International Shipping
- We ship worldwide via DHL. Shipping fees and delivery times depend on your destination — please WhatsApp us for a quote before ordering.
Order Tracking
- After you place your order, you will receive an email with your tracking code.
- Track your Hantargo parcel here.
- Questions about your delivery? Our support team is available 24/7 on WhatsApp at +6012-936 6599.